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Warranty of Products

12 months from date of sale

BrightSparks 4Kids warrant its products will be free from defects in materials, design and workmanship for a period of 12 months from the date of sale. If a product proves defective during this warranty period, BrightSparks 4Kids, on its option, will either repair the defective product without charge for parts and labour, or will provide a replacement in exchange for the defective product. In order to obtain service under this warranty, the Customer must promptly notify BrightSparks 4Kids in writing upon discovery of the defect before the expiration of the warranty period and make suitable arrangements with BrightSparks 4Kids indicating either
purchase date/serial number or batch identification prior to returning the item. The Customer shall be responsible for packaging and shipping the defective product to BrightSparks 4Kids. The Customer shall also be responsible for paying all duties, taxes, and any other charges required in order to ship the product.

The warranty does not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. BrightSparks 4Kids shall not be obligated to repair/replace a product
under this warranty a) to repair damage resulting from attempts by personnel other than BrightSparks 4Kids, either to repair or service the product; b) to repair/replace damage resulting from improper use or connection to incompatible equipment; c) to repair/replace any damage or malfunction caused by the use of non-
BrightSparks
4Kids products being used in-conjunction with the product: d) used in any manner which is not in accordance with the manufacturer's operating or user instructions or from any failure to service or maintain the Goods in accordance with the manufacturer´s instructions: e) any use of or dealing with the product in a manner which could not reasonably be expected having regard to their normal purpose.

Steve Jones

BrightSparks 4Kids

 
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